Frequently Asked Questions

How long does delivery take?

Inside Dhaka, usually 1–2 business days. Everywhere else in Bangladesh, 2–4 business days. Timelines can stretch a little during big sales and public holidays.

How much is delivery?

Delivery is free on orders over ৳2,000. Below that, the standard courier charge is shown at checkout before you pay.

Which payment methods do you accept?

Visa and Mastercard, bKash and mobile banking, and cash on delivery.

Can I exchange something?

Yes — every order has a 7-day hassle-free exchange window. The details are on our Returns & Exchange page.

How do I track my order?

Use the Track Order page with your order number, or check the updates we send by SMS.

How do I find my size?

Our Size Guide lists flat garment measurements for every size. Between sizes? We suggest sizing up.